🔎 Ops Prompt of the Week
Prompt:
“You are an IT operations analyst. Generate a flowchart outlining the incident response process for a critical system outage. Include key steps, decision points, escalation triggers, and team member alert responsibilities.”
What it does: Helps ops teams quickly produce structured visual workflows for outage response.
Why it matters: Standardizes incident logic, clarifies team roles, and speeds up communication when time matters.
How to vary: Change the scenario to “security breach,” “supply-chain interruption,” or “customer escalation,” and customize steps as needed.
📰 AI in Ops – News
- Salesforce reports AI now handles nearly half its work: Marc Benioff says AI is managing 30-50% of Salesforce’s work—spanning engineering, support, and service—raising questions about workforce transition. Read more
- Software firms ramp up AI agents for workplace tasks: Major players like Salesforce, ServiceNow, and SAP are deploying AI agents for drafting emails, managing tickets, and automating financial workflows—with up to 52% improvements in case handling time. Read more
- Microsoft Build 2025 spotlights agentic web and copilots: New announcements include 50+ tools to build agentic web experiences, expanded Copilot functionality in Windows 11 / M365, and open-source Windows Subsystem for Linux enhancements. Read more
💡 AI Insight of the Week
Insight: Visualizing Workflows Through AI Flowcharts
Rather than writing long textual guides, prompt AI to **produce structured flowcharts** — formatted lists of steps, decision points, and responsibilities — which can be turned into visual diagrams or used directly in documentation tools.
Why it matters: - Accelerates creation of incident runbooks and SOPs - Enhances clarity for cross-functional teams - Easily imported into diagram tools like Lucidchart, Confluence, or Miro
**Quick tip:** Ask the AI to output each flowchart node as a JSON object (e.g., `{ "step": 1, "action": "...", "nextIfY": 2, "nextIfN": 3 }`) — making it easy to convert into visual formats.
🎉 Fun Prompt of the Week
“Create a humorous flowchart titled ‘Should I Checkout Early on Friday?’ Include playful decision points, funny hazards like ‘the boss sees you lingering,’ and absurd justification paths for sneaking out or staying late.”
What it does: Combines structure and humor to test branching logic in everyday contexts.
Why it’s fun: Helps teams explore flowchart outputs and enjoy process-thinking in a light-hearted way.
Variations: Swap theme to “should I cancel Zoom?” or “do I need coffee this afternoon?”
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