🔎 Ops Prompt of the Week
Prompt:
“You are a supply chain support assistant. Create a troubleshooting flowchart to resolve common shipping delays such as weather disruptions, customs holdups, or carrier issues. Include clear decision points and recommend next actions at each step.”
What it does: Produces structured, decision-based workflows to guide operations teams through complex troubleshooting scenarios.
Why it matters: Strengthens consistency, minimizes mental load, and embeds best practices into daily ops.
How to vary: Swap “shipping delays” for “order discrepancies”, “machine breakdowns”, or “staff shortages”; customize decision nodes and recommended actions.
📰 AI in Ops – News
- Microsoft Copilot for Service now in 40K+ organizations: Adoption of AI co-pilots in service operations has accelerated, improving agent efficiency and resolution accuracy. Read more
- UPS pilots generative AI for delivery route optimization: Early results show improved on-time performance and reduced fuel consumption. Read more
- Amazon CodeWhisperer adds infrastructure diagram understanding: A new feature enables the model to parse and comment on architecture diagrams. Read more
💡 AI Insight of the Week
Insight: Leveraging AI-Generated Workflow Templates
Instead of manually crafting SOPs, prompt AI to output **standardized workflow templates** or flowcharts. Once generated, these can be reviewed, refined, and embedded directly into your ops toolchain, like Notion or Confluence.
Why it matters: - Speeds up documentation and training. - Creates repeatable, editable formats that can scale across teams. - Encourages a “AI as co-author” mindset—human + machine collaboration in process design.
🎉 Fun Prompt of the Week
“Create a decision tree that helps someone choose between pizza, sushi, or salad based on their mood, the weather, and time of day. Add a quirky or humorous description for each final outcome.”
What it does: Tests branching logic with a playful twist.
Why it’s fun: Combines everyday decision-making with a hint of personality and humor.
Variations: Swap meal options for hobby choices, snack cravings, or weekend plans.
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